The telecommunications industry had revenues of $61.9 billion in 2012, and represented almost 4% of Canada’s GDP. The telecom industry permeates almost all aspects of our work, personal and social lives in Canada. The Canadian Radio-television and Telecommunications Commission (CRTC) provides a terrific snapshot of the importance of communications systems in the lives of Canadians.

“The communications system, which includes broadcasting and telecommunications, is an important feature in the lives of all Canadians. It provides a means for Canadians – as consumers, citizens, and creators – to participate in the economic, cultural, and social life of their country. In 2013, the amount that Canadian households spent on communications services increased by 3.2%, from $185 to $191 per month. They spent more on all communications services except home telephone service, which declined by 5.8%, from $34.86 to $32.85.

Of their expenditures on communications services, Canadians spent most on mobile wireless services (36%), followed by home television service (28%), Internet service (19%), and home telephone service (17%).”
(Data source – CRTC Communications Monitoring Report 2014)

The principal services include wireless or cellular telephones, home telephone services, television and Internet.